Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

2019 年 5 月 6 日起，由世纪互联运营的微软 Dynamics 365（“Dynamic365”）智能商业应用平台在中国市场正式商用。Dynamics 365 是业界首款打破传统将 CRM（客户关系管理）和 ERP（企业资源计划）功能融为一体的 SaaS（软件即服务）级商业应用，与微软 Azure 公有云平台 ...

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

今天，我们宣布为整个微软商业应用产品线，带来由全新一代人工智能驱动的产品升级，智能 Copilot副驾驶®推出国际版智能 Copilot副驾驶®for Dynamics 365（” 智能 Copilot副驾驶® for Dynamics 365”），为各项商业应用全面引入互动式的人工智能助手。 我们最近针对 ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...